Your Voice Matters: Share Your Feedback in Our Member Services Survey

At Liberty, everything we do starts with you, our members. That’s why your feedback is so important to us. We’re inviting you to participate in our 2026 Member Services Survey and share your thoughts about your experiences with us.

Your input helps us understand what we’re doing well and where we can improve. Whether it’s the service you receive in our branches, your experience with digital banking, or interactions with our team, your feedback gives us valuable insight that helps shape the future of your credit union.

The anonymous survey is quick and easy to complete, and every response is carefully reviewed. By taking a few minutes to participate, you’re helping us enhance services, improve convenience, and better meet the needs of our members and community.

Please be on the lookout for an email with the survey arriving soon. When it arrives, we encourage you to take a moment to share your honest feedback, your voice truly matters.

As a member-owned non-profit financial institution, your opinion truly makes a difference. This survey is one of the most important ways you can have a direct impact on the products, services, and support we provide. And at our discretion, you can bid for a chance to win one of three great prizes. Your responses will remain anonymous if you enter to win.

Thank you for being an active part of the Liberty Family. We appreciate your time, your trust, and your willingness to help us grow. Please watch for the Member Services Survey and take a moment to let us know how we’re doing. Your feedback helps us serve you better.